Contact
One person answers.
So it’s quick, and it’s the same person every time.
How to reach us.
+91 83799 68997 — anything quick: a question, a delivery, a photo of a piece that disappointed.
thefruitguarantee@gmail.com — anything formal: billing, your data, a complaint you want on record.
When we answer
Every day, 9 AM – 8 PM.
Everything else happens here.
Starting a box, changing your never-list, skipping a week, pausing, cancelling and reporting a piece all live on this site. It means there is a record you can read back, instead of a conversation one of us has to remember.
Message us if something is wrong with any of that. We won’t take the order in the chat.
Where we deliver.
Across Pune and Pimpri-Chinchwad — the whole city, one delivery day. Pin codes beginning 411 are inside the area today. If yours begins 412 you can still leave your number, and you’ll hear from us when the route reaches you.
The delivery policyWho you’re writing to.
Business
The Fruit Guarantee, Pune, Maharashtra, India.
Delivery
The first boxes go out in October. After that, every Saturday.